[Part of my MMO Design Folder]
I think most voice acting should be removed from MMOs.
"NO! You're Crazy!" I hear you say. Well let's think about it first. There have been so many MMO's that have managed to do without a single bit of voice acting in game. You can probably think of a few if you put your mind to it. Sure a few battle grunts and yells are ok, and maybe a generic welcoming "hello" or two but fully scripted dialogue? How often do you actually sit and listen to everything a voiced NPC has to say, without skipping because you've read the text faster than the voice actor? Do you also listen to it in its entirety if you have to see it again, or maybe with an alternate character?
Voice acting can be one of the big money drains on an MMO. This is even more pronounced if the player character has a voice since you then need one of each gender or each race, with additional lines for all each expansion. Ask Guildwars 2, they're feeling that design flaw now with their Living Story which is why there are no more cut scenes outside the base main story where your protagonist speaks audibly. And that's just in one language.
What about cut scenes? Those
need voices right? Maybe. Firstly,
you can tell a story without voice. Secondly, do you watch every cut scene fully each time one plays, even if you have seen it before? Just something to think about. I know I for one often skip repetition - and on days where I want to "play" instead of "watch", I skip right past most of the talky bits too because I simply read the text faster than it is voiced for me.
Buffy's Hush episode was awesome.
Other than having a smaller download size for the game (as audio files can get pretty huge) having less voice would hopefully encourage people to read more, and increase their literacy level at the same time! What do you think? Would knowing there is or is no voice acting affect your choice in playing an MMO?