Friday, 7 December 2012

Failures of Communication

Part of my Explorer of Tyria journal - you can find the rest here!

I'm very surprised (to put it politely) at the way ArenaNet is handling their official comms. I, like many others I'm guessing, would expect to see their updates and messages to players on their main site and again within the forums but this is not the case. Instead they broadcast out to gw2wiki, reddit, twitter, facebook, youtube and the like. I don't have a problem with them doing that, but for them to then NOT POST A LINK on their OWN PAGE screams out that something is broken in their way of thinking.

Even the recent AMA (which I had to ask another forum poster what the hell it was, because the staff/mods didn't bother to reply to such a simple question) was on reddit, a site I don't really find to be user friendly at all. It's like they are trying to spread their PR and at the same time attempting to hide it from their actual consumer base.

At least they aren't trolling like some Aussie DJs recently did, which seems to have resulted in a fatality. Who is laughing now?

Such pretty murderers.

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